FAQS

  • Signing up with Grass is easy, just follow these these simple steps:
  • Create a profile by entering your Name, Email and Password.
  • We aim to approve all memberships within 30 minutes.
  • Automatic membership upon any purchase.
  • Join us today!
  • Yes, we offer a 5% discount for Veterans and Medical members.
  • Medical members would need to provide us with their MMPR/MMAR license number.
  • Get in contact with us and we’ll help you out.

You can chat with our friendly and knowledgeable staff by clicking the chat button on the bottom right of the screen. We are available Monday to Friday from 8am to 8pm PST. You can also reach us at support@grasslife.ca

You must be 19 years of age or older to register as a member of our site.

At Grasslife, protection of your data is our top priority. We never share your data. With anyone. Ever.

  • GRASS will not be held liable for any lost orders due to:
    • mistakes made by Canada Post
    • wrong address or email given by customers
    • damage to order by postal service
    • PO box issues
    • stolen packages after delivery (we do NOT recommend the Canada Post “safe drop” option)
  • Prices and availability are subject to change without notice
  • The shipping and handling charge for orders under $149 is $15.00, for orders of $149 and over (before tax and after discounts), we ship for free nationwide!!
  • All orders are guaranteed by Canada Post to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details: XpressPost FAQs)
  • All orders placed after 12pm PST will ship the next day

Privacy Policy

Your order is packaged professionally, involving among other things, smell-proof sealing. No one will ever know what’s in the package, absolutely no odor. Discretion is priority one, solid count, trackable shipment (know the delivery date) by Xpresspost courier that requires no signature, shipped and packaged the same way as legal medical marijuana. Yes, recreational marijuana possession/usage is illegal in Canada, but be content in the fact that we and our competitors have been operating for many years without a single customer suffering a single legal issue.

We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers.

Be aware that here in Vancouver, Cannabis products for recreational use is freely accepted and tolerated by the majority of citizen’s here. and we operate a responsible, discreet service, partnering with the best growers in the industry, in an honest professional manner.

What Our Customers Are Saying

This was my first time ordering online. It was a very great experience. Amazing packaging. Good product and love the idea of points and reviews to keep a good vibe going.

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